How do I view and reconcile payouts and fees in Shopify?
To view and reconcile payouts and fees in Shopify, go to Settings → Payments → View payouts, open a payout to see included orders, deducted fees, and match the net payout amount with your bank deposits.
When customers place orders in your Shopify store, the money does not reach your bank instantly. Shopify first collects the payment, deducts its processing fees, and then transfers the remaining amount to your bank. This transferred amount is called a payout.
Reconciling payouts means matching the money shown inside Shopify with the money that actually arrives in your bank account.
What is a Shopify payout?
A payout is the final amount you receive after Shopify deducts:
- Payment processing fees
- Transaction fees
- Refund adjustments
- Chargeback penalties
Where to view your payouts in Shopify
Step 1: Go to Shopify Admin → Settings → Payments
Step 2: Click View payouts
Here you can see payout dates, amounts, fees, and current payout status.
If you cannot see the “View payouts” option
If the View payouts option is missing, it means your store is using a third-party payment provider instead of Shopify Payments.
In this case, payouts and settlement details are available inside your payment gateway’s own dashboard.
How to check which orders are included in a payout
Open any payout to see:
- Orders included in that payout
- Gross sales amount
- Fees deducted
- Net amount sent to your bank
Common Shopify fees you will see
| Fee type | What it means |
|---|---|
| Processing fee | Charge for handling card or wallet payments |
| Transaction fee | Fee for using a third-party payment provider |
| Refund deduction | Amount removed for refunded orders |
| Chargeback fee | Penalty for disputed payments |
How to reconcile payouts with your bank
- Open your bank statement
- Find the deposited payout amount
- Open the same payout inside Shopify or your payment gateway
- Match orders and deducted fees
How to download payout reports
You can download payout and settlement reports from your Shopify admin or payment provider dashboard and use them for accounting and tax filing.
Why your payout is lower than your sales
- Payment processing and transaction fees
- Refunded orders
- Chargebacks
- Currency conversion charges
- Settlement timing differences
Final takeaway
Shopify payouts show the actual money you receive after all deductions. Regular reconciliation helps you track income accurately, prevent accounting errors, and maintain healthy cash flow.
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