How do I manage customer addresses and default shipping address in Shopify?

You can manage customer addresses in Shopify directly from the customer profile in your admin. This allows you to update shipping details, set a default address, and maintain accurate contact information for smoother order fulfillment.

How to Manage Customer Addresses from Shopify Admin

1. Go to Customers in your Shopify admin.
2. Click on a customer’s name to open their profile.
3. Click the three-dots menu (⋮) in the top-right corner.
4. Select Manage addresses.
5. You’ll see all addresses saved for that customer.
6. Click Edit next to any address to modify it.

Details You Can Edit in a Customer Address

• Country or region
• First name and last name
• Company name
• Street address
• Apartment, suite, or unit
• City
• State or province
• PIN code or postal code
• Phone number

How to Edit Customer Contact Information

1. Open the customer profile.
2. Click the three-dots menu (⋮).
3. Select Edit contact information.
4. Update the customer’s email, phone number, name, or language.
5. Click Save.

How to Set a Default Shipping Address

In the Manage addresses section, click Set as default next to the address you want to use as the primary shipping address. Only one address can be set as default at a time.

How to Add a New Customer Address

From the Manage addresses screen, click Add new address to save an additional address to the customer profile.

Note About Customer Self-Service

The ability for customers to view and manage their own addresses from their account depends on your theme and customer account settings. Not all themes display address management options in the same way, so the customer experience may vary by store setup.