How do I enable multiple currencies in Shopify for international customers?

What Shopify Multi-Currency Is and Why It Matters

Shopify multi-currency lets your international customers see product prices in their local currency and shop more confidently. This reduces confusion, improves trust, and helps increase conversion rates for European and global eCommerce stores.

Prerequisites Before You Start

• To offer true multi-currency checkout, your store must use Shopify Payments.
• Shopify Payments must be available in your store’s country.
• Two-step authentication must be enabled on your Shopify account.

Step 1: Set Up Shopify Payments

1. From your Shopify admin, go to Settings > Payments.
2. In the Shopify Payments section, click Complete account setup or Activate Shopify Payments.
3. Enter your business details, banking information, and required documents.
4. Finish the verification process and click Save.

Step 2: Open Shopify Markets

1. Go to Settings > Markets.
2. You will see your primary market and can add new markets for other countries or regions.

Step 3: Create or Edit a Market

1. Click Add market or open an existing market.
2. Enter a market name such as European Union or United Kingdom.
3. Select the countries or regions you want to include.
4. Click Save.

Step 4: Enable Local Currencies

1. Open the market you created.
2. Click Products and pricing.
3. Enable Show prices to customers in their local currency.
4. Select automatic conversion or manual exchange rates.
5. Apply rounding rules if needed.
6. Click Save.

Step 5: Test Your Multi-Currency Setup

1. Go to Settings > Markets.
2. Open the market you want to test.
3. Click Preview.
4. Confirm prices remain in the selected currency through checkout.

How It Works on Your Store

When supported, customers see product prices, cart totals, checkout values, and refunds in their local currency. Shopify automatically updates exchange rates unless manual rates are configured.

For Stores in Countries Where Shopify Payments Is Not Available

If Shopify Payments is not available in your country, your store can still display prices in multiple currencies, but checkout will always be processed in your store’s default currency.

Step 1: Set Up a Third-Party Payment Provider

1. Go to Settings > Payments.
2. Scroll to third-party or alternative payment providers.
3. Choose a supported provider available in your region.
4. Enter your provider credentials.
5. Click Activate and then Save.

Step 2: Install a Currency Converter App

1. Go to Apps & sales channels.
2. Search for a currency converter app.
3. Install and follow the setup instructions.
4. Enable automatic currency switching if available.

Important Notes

• Without Shopify Payments, customers can only view converted prices but must pay in your store’s base currency.
• Multi-currency display works across product pages, cart, and storefront.
• Some apps may override currency conversion and should be tested carefully.

Troubleshooting Tips

• Verify your payment provider is fully active.
• Ensure your theme supports currency switching.
• Disable conflicting pricing apps.
• Preview each market before going live.

Final Recommendation

Enable Shopify multi-currency to improve global trust and reduce checkout drop-offs. If Shopify Payments is supported, use Markets for full local-currency checkout. Otherwise, use trusted payment providers with currency converter apps for accurate price display.